Services

Customer
Support

01

Innovation

INVESTMENT IN HUMAN RESOURCES AND TECHNOLOGY TO KEEP PACE WITH PROGRESS
CONSULTANCY

TECHNOLOGY UPGRADING

INDUSTRY 4.0 & SCADA SYSTEM

TRACKABILITY

VISION SYSTEMS (2D AND 3D)

CO-ROBOT
It is the key mission of SORMEC to offer its customers the best technology and most reliable solution in the shortest time possible and to provide highly qualified experts developing cutting-edge systems. Constant investments in human resources and engineering technologies guarantee prompt solutions and responsiveness in order to generate added value for our customers.
SUPPORT OF CUSTOMER INDUSTRIALIZATION PROCESSES

FEASIBILITY STUDIES

PROTOTYPING

TESTS ON CUSTOMER SAMPLES

02

Prototyping

SORMEC is strongly committed to research and innovation, as they are the key points in analysing and designing ad-hoc solutions. Backed by a long-standing experience in Production Processes Automation, Sormec can provide the best solution to its customers based on accurate analyses, feasibility studies and prototyping which are implemented by our experts in collaboration with the R&D department.
ROTARY TABLES

ROBOTIC STATIONS

PALLET LINES

LINES AND LINEAR TRANSFER

03

Bespoke System Engineering

Machine and System Installation of SORMEC equipment at the customer's site is always handled by highly skilled professionals. Operations are thoroughly planned and subjected to rigorous monitoring procedures to ensure the best outcome. Successful on-time installation grants speedy commissioning, while preventing additional costs and inconvenient logistical problems for customers.
All SORMEC machines and systems are thoroughly tested in-house, and subjected to strict feasibility and prototyping procedures managed by our experts in cooperation with the R&D department.

04

Training

Specific professional training is the very basis for effective and efficient operation of all systems and equipment. That is why SORMEC focuses on training the customers' staff with special training courses tailored to specific needs.
CUSTOMER TRAINING

SCHEDULED PRODUCTION RAMP-UPS

MONITORING & SUPPORT OF PRODUCTION
REMOTE SUPPORT

PROMPT AND TAILORED SERVICE

AFTER-SALES SERVICE

STOCK OF RECOMMENDED SPARE PARTS

PLANNED MAINTENANCE SERVICE

05

Customer Service

SORMEC's customers can rely on prompt and efficient service and support for all upgrades and spare parts management. They can also access all information, documents, software and any required specifications online via a reserved web platform.

Research & Development

IN ORDER TO FURTHER EXTEND OUR KNOW-HOW, RESEARCH WILL ALWAYS BE A MAJOR ENDEAVOR FOR SORMEC

PRE - PROJECT

REGULAR DESIGN REVIEWS

PRELIMINARY PROJECT

ELECTRONIC PROTOTYPING ON MCU CORE ARM®